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Billing & Payments

Guides on invoice payments, bKash, Nagad, cards, automatic renewals, and account credits.

Supported Payment Gateways & How to Pay

Jul 26, 2026

Pay invoices with the EPS gateway (cards and mobile banking such as bKash, Nagad and Rocket) or with your account credit.

Understanding Invoices and Renewals

Jul 26, 2026

Renewal invoices are created 7 days before the due date. Unpaid services are suspended 2 days after the due date and terminated after 60 days.

How to Add Funds to Your Account

Oct 21, 2026

Add money to your account credit with the EPS gateway and use it to pay invoices.

Refund Policy in Short

Oct 21, 2026

The 30-day money-back guarantee covers eligible 6-month and longer Web Hosting and Cloud-Optimized plans. Monthly plans, VPS and domains are not covered.

How to Cancel a Service or Change Your Plan

Oct 21, 2026

Open a ticket to cancel or move to another plan. Unpaid invoices are not erased by cancelling.

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