Help Contact
General & Support

Keep Your Account and Website Secure

Use strong, unique passwords, keep software updated and be careful with emails that ask for your password.

Oct 21, 2026 7 views

Quick answer: use a long unique password for each account, keep WordPress, plugins and themes updated, and never share your password. CloudZex staff never ask for your password.

Simple rules

  • Use a password manager and a different password for the client area, control panel and each mailbox.
  • Update WordPress, plugins and themes, and delete the ones you do not use.
  • Download plugins and themes only from trusted sources.
  • Take backups before big changes.
  • Do not click links in emails that claim your account will be closed and ask for a login. Open cloudzex.com yourself.

If you think your account or website was hacked, change your passwords at once and open an urgent ticket.

Chat with support

Online - We reply immediately
AI

Please introduce yourself to start chatting with us.

Or contact us via
Powered by CloudZex